Getting Started with Generative AI Tools

Explore tools like ChatGPT, Claude, and Gemini for real-world use.

Pillar

Technology – Platforms, Tools, Infrastructure & Productivity

Overview

This course provides an immersive introduction to popular Generative AI tools including ChatGPT, Claude, and Gemini. Participants will gain practical experience using these AI copilots to enhance productivity, creativity, and decision-making in business contexts. The workshop focuses on real-world applications, best practices, and integration options to empower teams to adopt GenAI technologies confidently.

Learning Objectives

Participants will be able to:

• Understand the features and capabilities of leading GenAI tools such as ChatGPT, Claude, and Gemini

• Use GenAI tools to automate tasks, generate content, and support decision-making

• Customize and optimize prompts to get the best outputs from AI copilots

• Evaluate tool selection based on business needs and data privacy considerations

• Integrate GenAI tools into workflows to boost team productivity

Target Audience

• Business professionals exploring AI productivity tools

• Innovation leaders and digital transformation teams

• Marketing, content, and communications teams

• Customer support and service managers

Duration

20 hours over 4 days (5 hours per day)

Delivery Format

• Instructor-led sessions with live tool demonstrations

• Hands-on exercises with ChatGPT, Claude, and Gemini platforms

• Group workshops to develop real-world use cases

• Interactive Q&A and troubleshooting sessions

Materials Provided

• Step-by-step user guides for each tool

• Sample prompts and templates for business scenarios

• Best practice checklists for secure and ethical AI use

• Access to trial accounts or sandbox environments (where available)

Outcomes

• Confidently operate major Generative AI tools for various business functions

• Design effective prompts tailored to different AI copilots

• Identify optimal GenAI tools for specific tasks and teams

• Incorporate AI assistants into daily workflows for enhanced efficiency

Outline / Content

Day 1: Introduction to Leading GenAI Tools

• Overview of ChatGPT, Claude, Gemini, and other popular platforms

• Key features, strengths, and differences

• Setting up accounts and navigating interfaces

Day 2: Practical Use Cases and Prompt Crafting

• Automating content creation, brainstorming, and summarization

• Writing and refining prompts for better AI responses

• Hands-on exercises with real business scenarios

Day 3: Integration and Collaboration

• Using GenAI tools within collaboration platforms (e.g., Slack, Teams)

• Managing data privacy and compliance when using AI assistants

• Group work: designing integrated workflows

Day 4: Scaling Adoption and Measuring Impact

• Training teams and managing change for GenAI tool adoption

• Metrics and KPIs to track AI productivity gains

• Future trends and continuous learning paths