AI in the Workplace: Roles, Opportunities, and Impacts

Explore how GenAI is reshaping jobs, tasks, and workforce expectations.

Pillar

People – Mindset, Leadership & Change

Overview

This course examines how Generative AI is transforming the nature of work across industries. Participants will gain a clear understanding of evolving job roles, new opportunities, and the shifting expectations for skills and collaboration in AI-augmented environments. The course emphasizes adaptability and prepares employees to proactively shape their future careers.

Learning Objectives

Participants will be able to:

• Identify how GenAI is changing responsibilities across business functions

• Understand the emerging hybrid workforce model: human + AI

• Recognize which roles are being augmented, evolved, or automated

• Map personal or team skills to future-ready job functions

• Prepare for continuous learning and adaptability in AI-driven settings

Target Audience

• All employees across departments

• HR, L&D, and workforce strategy teams

• Managers preparing teams for AI integration

• Career coaches and employee experience leads

Duration

20 hours over 4 days (5 hours per day)

Delivery Format

• Expert-led seminars

• Role-mapping workshops

• Guided reflection and peer dialogue

Materials Provided

• Future of Work with AI toolkit

• Role evolution maps by function

• Personal AI-readiness self-assessment

• Certificate of completion

Outcomes

• Understand the shifting landscape of work in the AI era

• Develop strategies for role evolution and team alignment

• Reduce fear and resistance by demystifying AI’s impact on jobs

• Encourage proactive career planning and cross-skilling

Outline / Content

Day 1: Understanding AI’s Workplace Disruption

• The rise of GenAI: key trends and statistics

• How tasks, workflows, and roles are changing

• Case studies of AI impact across industries

Day 2: Evolving Roles and New Capabilities

• Jobs at risk, jobs augmented, and jobs created

• What hybrid human-AI collaboration looks like

• The importance of digital dexterity and human-only skills

Day 3: Personal and Team Readiness

• Mapping your current role to AI-augmented futures

• Identifying skill gaps and growth areas

• Rethinking job descriptions and responsibilities

Day 4: Future-Proofing Your Career

• Career resilience strategies in an AI-powered workplace

• Embracing continuous learning and job fluidity

• Action planning: creating personal and team development roadmaps